Customer reviews from samsonite.com
Samsonite - Omni 28" Spinner - Caribbean blue
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
84
4 Stars
15
3 Stars
3
2 Stars
1
1 Star
7
88%of customers recommend this product.
(
72 out of
82)
Customer Reviews for Samsonite - Omni 28" Spinner - Caribbean blue
Customer Rating
5
Durable and easy to travel with
on July 16, 2025
Posted by: jdog13
from Chicago IL
[This review was collected as part of a promotion.] Bought the large spinner and very durable and easy to maneuver around. Also appreciate it being lightweight!
Written by a customer while visiting samsonite.com
Customer Rating
1
Oversized for Air Travel
on August 30, 2023
Posted by: WK89
from St. Louis
Considered an oversized checked bag on all major airlines I've researched thus far. The norm is a linear max 62". This bag is over 65". Why didn't Samsonite make this an air-travel friendly large suitcase? Such a waste.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 4, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If there is anything we can assist with, please contact our team directly at warranty@samsonite.com.
Written by a customer while visiting samsonite.com
Customer Rating
1
Broken handle after only 2 trips
on August 17, 2023
Posted by: MRX1
Bought two a couple months ago. First trip no problem. The second trip I was carrying the luggage down my stairs and the top handle broke off. The bag then fell down my stairs damaging my walls. Very upset with this product and how cheaply made the handles are. And after only using them once. Would not purchase again.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samantha, eCommerce, August 21, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: ellenp
from Long Island, NY
Verified Purchase:Yes
I haven't used it on a trip yet, but i like the size, weight, wheels, color, & the interior. It appears to be a great quality piece of luggage.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Patricia K.
Verified Purchase:Yes
Huge and sturdy! This is the 2nd OMNI we purchased for the family!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rheza
from Charles City, Iowa
Verified Purchase:Yes
Its seems sturdy. How many years is the warranty of this luggage?
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Love my suitcase.will buy again.it’s strong,beauty
on March 2, 2023
Posted by: Anonymous
from NY
Verified Purchase:Yes
Love my suitcase.it’s good looking n good size.looks strong.
Written by a customer while visiting samsonite.com
Posted by: Trent
Verified Purchase:Yes
Well made sturdy luggage. Wish it had an outside pocket of sorts but it’s not that style of luggage. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com