Customer reviews from samsonite.com
Samsonite - OMNI PC 20" Spinner - Caribbean blue
Average customer rating
4.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
71
4 Stars
14
3 Stars
4
2 Stars
4
1 Star
9
83%of customers recommend this product.
(
72 out of
87)
Customer Reviews for Samsonite - OMNI PC 20" Spinner - Caribbean blue
Posted by: Victoria
from Newnan,GA
Verified Purchase:Yes
Very roomy, easy to roll, fits in overhead compartment, great for weekend trips
Pros: Easy To Access Items, Easy To Carry, Good Capacity, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Will recommend!
on September 15, 2017
Posted by: Avian
from Santa Monica, CA
Verified Purchase:No
Use as a weekender bag.. lots of room and easy to maneuver.
Pros: Easy To Access Items, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: spp
from Gainesville, FL
Verified Purchase:Yes
the only thing is that the mesh inside broke in the first trip. It is not a big hole, but a little dissapointing thing to happen on the first trip. No pointy things were inside the suitcase
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight
Cons: Tears Easily
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Marissheol
from Boston, Ma
Verified Purchase:Yes
Lightweight, spacious, and very easy to handle, even when full! Very happy with this suitcase after taking it on its first flight. I have other Samsonite spinners so I'm excited to keep using this one.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Hard to push
on September 18, 2023
Posted by: M.Roberts
from Kentucky
I purchased the 20 inch spinner to match my larger Omni luggage. The wheels on the 20 inch spinners do not glide as smooth as the wheels on the larger luggage. It is very hard to maneuver through the airport
I would recommend this to a friend!
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 20, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We'd love the opportunity to make this right for you. Please contact us at warranty@samsonite.com. Thanks again!
Written by a customer while visiting samsonite.com
Posted by: Keri R
from Seattle, Wa
Verified Purchase:Yes
I had read some reviews of people saying the spinner wheels weren’t that that great but thought it could be something that either I could overlook or not care that much about. I just took it on an international trip and I cannot tell you how much it actually mattered. The wheels aren’t really the 360-spinner easy glide, they are similar to shopping cart wheels in that they have to be facing the direction you want to push the suitcase. By the end of the trip my shoulder was killing me from struggling constantly trying to maneuver the suitcase to glide forward and ultimately completely stopped using it as a glider and ended up just pulling it along on two wheels - which probably made my shoulder feel worse. For this brand and this price point, this small feature should be a slam dunk no problem - but unfortunately it’s not.
The plus side is that for its size it is roomy and I surprisingly fit more clothing and items than I had anticipated in a carry on. It also fit easily in overhead compartments.
But due to the wheel issue I see myself passing on using this suitcase again and will just use others that I already own that actually glide, which is super disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great carry on bag
on December 9, 2015
Posted by: GR
from Durham, NC
Verified Purchase:No
This is such a lightweight bag with very good capacity. Perfect for weekend trips or business travels.
Pros: Easy To Access Items, Easy To Carry, Good Capacity, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Wheeld
on May 2, 2023
Posted by: mrogerpaz
from Los Angeles
Second time I’ve purchased this one. Both had the same issue. Trying to fill out the repair request form and it won’t submit the request.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, May 9, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com