Customer reviews from samsonite.com
Samsonite - OMNI PC 20" Spinner - Caribbean blue
Average customer rating
4.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
71
4 Stars
14
3 Stars
4
2 Stars
4
1 Star
9
83%of customers recommend this product.
(
72 out of
87)
Customer Reviews for Samsonite - OMNI PC 20" Spinner - Caribbean blue
Customer Rating
3
It met its match
on August 10, 2022
Posted by: Vickvern
Bought the set a couple of years ago. This was probably the 5th trip flying with it. Not sure what happened, but was hoping it would last a little longer.
Written by a customer while visiting samsonite.com
Customer Rating
1
Sub-standard wheels
on February 12, 2017
Posted by: Lloyd
from New York, NY
Verified Purchase:No
The wheels are too low quality. The wheels create too much resistance to push the suitcase sideways. It wants to fall forward from the wheel drag. Wheels easily jam, then they drag creating a flat spot on the wheel surface.
Pros: Easy To Access Items, Lightweight
Cons: Poor Quality, Weak Seams
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello Lloyd,
Thank you for reviewing the Omni PC 20" suitcase. We're sorry to hear of the troubles you are experiencing withe wheels. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Thank you for reviewing the Omni PC 20" suitcase. We're sorry to hear of the troubles you are experiencing withe wheels. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Written by a customer while visiting samsonite.com
Customer Rating
1
Don't waste your money
on August 1, 2017
Posted by: Charlotte
from chicago
Verified Purchase:No
The wheels are very poor quality and the customer service hasn't been helpful at all. I bought the luggage in October 2016, used it 4 times and one of the wheel broke. It is simply unacceptable.
Pros: Good Capacity
Cons: Poor Quality, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Sid P
Verified Purchase:Yes
The luggage was nice and sturdy but the wheels did. It work properly making it very hard to pull.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Erin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome suitcase. My only wish is that the wheels rolled a little easier. #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Abbb
from New York
Verified Purchase:Yes
Overall Great suitcase, but handle isn’t very sturdy and wobbles.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: SBailey
from Chicago, IL
Verified Purchase:Yes
This carry on suitcase is for the person who wants to pack as much as possible without checking a bag. Lots of space.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nancy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far the best luggage! It is so stylish and lightweight. I like that it is scratch resistant and durable. I highly recommend this luggage to anyone who is looking for a good quality item from samsonite.
Written by a customer while visiting samsonite.com