Customer reviews from samsonite.com
Samsonite - Omni 28" Spinner - Teal
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
84
4 Stars
15
3 Stars
3
2 Stars
1
1 Star
7
88%of customers recommend this product.
(
72 out of
82)
Customer Reviews for Samsonite - Omni 28" Spinner - Teal
Customer Rating
5
Of course I will buy this product again
on October 20, 2017
Posted by: Carlos
from New York
Verified Purchase:No
It is an excellent item
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Broken handle after only 2 trips
on August 17, 2023
Posted by: MRX1
Bought two a couple months ago. First trip no problem. The second trip I was carrying the luggage down my stairs and the top handle broke off. The bag then fell down my stairs damaging my walls. Very upset with this product and how cheaply made the handles are. And after only using them once. Would not purchase again.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samantha, eCommerce, August 21, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Elena
from Pittsburgh
Verified Purchase:Yes
I used on a trip to Europe and it resisted very well, no damage.
Pros: Easy To Carry, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Richard
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent online shop. Perfect delivery. Exceptional product.
Written by a customer while visiting samsonite.com
Posted by: WANG
from NEW YORK
Verified Purchase:Yes
This type of luggage is really good, and the price is beautiful!
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: christine
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase. Lightweight. Great color. Nice easy 360 turn. Only if greater than 50 pounds added in will make one wheel buckle in. Otherwise great. Worth getting
Written by a customer while visiting samsonite.com
Posted by: Kevranoski
from Detroit, MI
Verified Purchase:Yes
The packaging is great - it comes with a nice soft cloth bag to keep the item clean. The size is perfect for a carry on. It has strong handle and smooth wheels. My only concern with this as a gift is that the color of this product is not as described. It's more like purple than pink. I want to warn you if you are looking for a pink one.
Pros: Easy To Identify, Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chunxiu
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] #sweepstakes The new luggage is pretty and light. Hope I can use it for 10 years
Written by a customer while visiting samsonite.com