Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Marty
from Houston Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely durable luggage. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jeff K
from New York, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A solid choice for travel anywhere. Handsome appearance, rugged construction and good value.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Travelgirl
from Chicago
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek. Spacious. Durable. Lockable. Smooth rolling. Adjustable handle for height.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A. Sargent
from Maryland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for my daughter”s trip through Europe this summer. She likes how light weight it is and we feel like we can stuff so much more in a hard side suitcase! Excited to start traveling with this!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Karen P
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this size! Got the medium checked size and it’s perfect for traveling. The suitcase is also very sturdy and looks great. I love samsonite products, excited to see how this bag holds up over time. As for now, very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great features
on April 19, 2025
Posted by: Jeep
from Boston, MA
[This review was collected as part of a promotion.] I bought it last week. It is very light weight and look gorgeous.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best medium spinners and they are a really great size!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing!
on April 17, 2025
Posted by: False advertising
Gender:Male
Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com