Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Zach--
Verified Purchase:Yes
Great case overall. I wish somehow it had a front pocket, but no major complaints
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Misleading dimensions
on December 22, 2021
Posted by: clap
from Atlanta, GA
This piece of luggage is smaller than advertised. The website lists the overall dimensions as
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
I purchased this piece based on these dimensions, as they are very close to the dimensions of the luggage I am replacing. However the actual overall dimensions are 29" x 20" x 13", and there is a noticeable decrease in the capacity of the luggage versus my old piece. I'll be returning it for this reason.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Lindsey K
from Florida
Verified Purchase:Yes
Not very compact and doesn’t hold a lot of stuff. Is however, lightweight and easy to maneuver. Got very scratched up as a checked bag. Is a beautiful piece of luggage though. Mixed feelings on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Larry king
Verified Purchase:Yes
Great model samsonite suitcase. This or the proform are my favorite.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
I wouldn’t know. I ordered it over 2 weeks ago and it hasn’t even been processed yet…
Written by a customer while visiting samsonite.com
Posted by: LDPeterson
Verified Purchase:Yes
great suitcase! Lightweight but durable. Holds everything I need.
Written by a customer while visiting samsonite.com
Posted by: Gabriel
Verified Purchase:Yes
The zippers of the suitcase break, they open when trying to close it. Both outsiders and insiders. Very poor quality, I don't recommend this model at all.
Written by a customer while visiting samsonite.com
Posted by: EofO
from Tampa, FL
Verified Purchase:Yes
If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com