Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Philip G
from NY,NY
Verified Purchase:Yes
Item never showed up. Customer service never responded. Very unhappy with Samsonite.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, September 23, 2022
Hello, thank you for letting us know! We are so sorry to hear this. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: julbillon
from SLC, UT
Verified Purchase:Yes
Perfect carry-on. I purchased the smaller version after ordering the larger check-in suitcase. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: julbillon
from NY, NY
Verified Purchase:Yes
Smooth and well-made. I ordered the small version after being pleased with the large
Written by a customer while visiting samsonite.com
Posted by: Debi58
from Norman , Okla
Verified Purchase:Yes
Bought this for my husband , he hasn't used it yet , but he likes it so far
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Unkown
from Minneapolis, MN
Verified Purchase:Yes
Very smooth wheels, TSA lock is easy to use, and lightweight. Lots of room to pack. I checked this carry on and no damage occurred so it's also very sturdy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Algonac
Verified Purchase:Yes
It is poor quality. Disappointed- not what I expected from Samsonite.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Vixda
Verified Purchase:Yes
Lightweight carry on, nice looking suitcase not the obvious color
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DonnaK
Verified Purchase:Yes
Extremely lightweight and functional. Moves seamlessly on any surface, zippers and handles all operate with ease. In my opinion an excellent carry-on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com