Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: M. Ferreira
from Taxachusetts
Verified Purchase:Yes
Pushed this through the cobble stoned streets of Rome and Naples Italy without issue. Very durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I could not open the lock
on October 21, 2022
Posted by: Odalys
from Miami.Fl
I could not open the tsa lock when I set up a new combination
Written by a customer while visiting samsonite.com
Posted by: Ann-Margaret
from Colorado
Verified Purchase:Yes
Beautiful color. Easy mobility. Light enough for me to put in the overhead myself. Perfect size for overhead compartment. Lots of room for packing. I wish I had bought this many years ago. Overall, an excellent purchase that was well worth the money.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Christine tulisi
from Chicaho
Verified Purchase:Yes
Love my new luggage!! Perfect size and light weight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rosie O.
from Mission Viejo, California
Verified Purchase:Yes
Just the right size and very handy. Very presentable and of excellent quality also. It exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bluindallas
from Forney, TX
Verified Purchase:Yes
I ordered two of these large suitcases. They arrived and look great, however, my husband and I haven't used them yet. I bought them to replace two Ebag medium suitcases we've had for years (had a set of four) that we used to fly internationally. Two of them finally cracked and were showing definite signs of wear. Since we are doing more international travel (we've retired) and for approximately two weeks at a time, we decided to invest in one large and one med. Hopefully, these bags will hold up as they received decent reviews. They look great and will stand out on the luggage carrousel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JHONNY
from Los Angeles
Verified Purchase:Yes
I had a very bad experience with you guys. first I waited more than I expected, I had a trip and it was the reason because I did my purchase and I didn't even take the suitcase with me. because I waited too long for you guys. when I get back I found the suitcase and the box was in bad conditions on my door , and the suitcase had damages. so very bad experience.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 21, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Abdullah
Verified Purchase:Yes
Very spacious and Excellent value for money, leave alone the stylish design
I would recommend this to a friend!
Written by a customer while visiting samsonite.com