Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Work Traveler 101
from Oregon
Verified Purchase:Yes
Great design, great weight, spinner wheels are excellent. Three stars because the zipper is already pulling after one trip.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Gari Reddy
Verified Purchase:Yes
Not so impressive as it appears in photos etc. It's not worth the price
Written by a customer while visiting samsonite.com
Posted by: Nickname
from Melbourne, FL
Verified Purchase:Yes
Dang, first trip, white carry on all scuffed up like I’ve used it 20 times. Have to come up with a better hard surface that is resistant to scuffs and marks. Disappointing, returning.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, November 10, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Posted by: Sqidget
from Florida
Verified Purchase:Yes
Zippers were stiff, TSA locks were poorly constructed and there were no instructions on how to set them, and the suitcase overall was cheaply made. I sent two back. I do NOT recommend this suitcase. Spend more and get a better product. Samsonite makes better bags!
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, November 10, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Posted by: Pu2323
from Miami, FL
Verified Purchase:Yes
It’s light, it spins so smoothly, the color makes it very easy to find them at the airport’s carrousels.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nancy V
from FL
Verified Purchase:Yes
Roomy, lightweight luggage. I like that it splits in the middle for packing for two people.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: alanfv91
from San Francisco, CA
Verified Purchase:Yes
Durable luggage piece that has a simple aesthetic. Hard case seems to hold up well and is able to store enough items to last for an extended trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Steph G
from Washington DC
Verified Purchase:Yes
Absolutely love it! My husband and I both got one since we travel a lot.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com