Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,350 Reviews)
Rating breakdown 1,350 reviews
5 Stars
986
4 Stars
137
3 Stars
56
2 Stars
60
1 Star
111
80%of customers recommend this product.
(
723 out of
904)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: CAgrannny
from California
Verified Purchase:Yes
I haven’t traveled with this suitcase yet, but it ticks all my requirements for a lightweight, maneuverable, expandable carry-on size case. I am in my 70s and will be traveling with family. I intend to pack light and efficiently in one small suitcase and one backpack so that my son-in-law doesn’t have to worry about my luggage as well as everyone else’s.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I love how easy this spins, it fits everything I need for short trips. I would recommend getting a plastic protector since most flights are forcing people to check carry-ons and it's completely protected mybag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This suitcase is okay. It stands up and wheels perfectly, but it isn’t as thick as some of the other samsonite material, so the outside doesn’t hold up as well. Light colors get scuffed easily. Would be great for road trips or light air travel. I took mine on an 10 day international trip with multiple locations and it got a little beat up.
Written by a customer while visiting samsonite.com
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Billi R
from Vienna AT
Verified Purchase:Yes
Just received, haven't had a chance to use it yet. Beautiful color, appears sturdy, and I've always trusted the Samsonite brand. Bought to replace a hard suitcase that was cracked during a recent overseas flight.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: PAAJM
from Marcy, NY
Verified Purchase:Yes
The Freeform is very light, the wheels roll very easily and this luggage holds much more than you think!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rosario G
Verified Purchase:Yes
I love the design and material of the Freeform Medium Spinner!
Written by a customer while visiting samsonite.com
Posted by: yatleung
from Scottsdale, AZ
Verified Purchase:Yes
Perfect Hardshell luggage. Light-weight. Durable. Super smooth wheels. What is not to like? It is a quality item that sells for a premium but there are often sales on this item. Just be patient. Well worth it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com