Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,347 Reviews)
Rating breakdown 1,347 reviews
5 Stars
986
4 Stars
137
3 Stars
56
2 Stars
60
1 Star
108
80%of customers recommend this product.
(
723 out of
901)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Frijoles
from Carthage, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great weekend luggage. Needed smaller check in for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RWL
from Napa, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a weeklong trip. Sturdy, light, easy maneuvering through airports. The perfect luggage piece
Written by a customer while visiting samsonite.com
Customer Rating
3
Not great
on December 26, 2025
Posted by: jen521
from Ohio
Gender:Female
I bought this in 2023 and have used it 3-4 times...its already really scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com