Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,350 Reviews)
Rating breakdown 1,350 reviews
5 Stars
986
4 Stars
137
3 Stars
56
2 Stars
60
1 Star
111
80%of customers recommend this product.
(
723 out of
904)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Jacob R
from Houston, Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag looks great, rolls to perfection, all accessories open close and operate smoothly. Don’t settle for look a-likes.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rony jayadi
from Sioux falls, SD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] With such a good price, i am really satisfied with the quality of samsonite
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: S.L.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own both the Medium and Large Freeform Spinner and I won’t ever use another brand of luggage. So Satisfied.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Deb
Verified Purchase:Yes
[This review was collected as part of a promotion.] I excited to take my new luggage on a trip for the first time. Love everything about it so far!
Written by a customer while visiting samsonite.com
Posted by: A Stern
from NY NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase! Light, stylish, great wheels -my daughter has already tried to steal it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveller
from Nashville TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for shorter trip. Wheels are excellent recommend the 3 Freeform suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Brandon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I found the Samsonite Freeform Medium super easy to roll and loved how organized the inside is. However, the outer shell does scratch easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com