Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,350 Reviews)
Rating breakdown 1,350 reviews
5 Stars
986
4 Stars
137
3 Stars
56
2 Stars
60
1 Star
111
80%of customers recommend this product.
(
723 out of
904)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Marty
from Houston Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely durable luggage. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Heavytraveler
from Rockledge,FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Freeform medium Spinner. Not just light weight but also the quality and outside black paint touch feels so elegancy. Easy match any travel outfit.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ATL Traveler
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This works great as a checked bag. I bought this because the smaller Freeform I already own was not no longer big enough for me. These are durable and last a long time!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always loved Samsonite suitcases so I couldn’t resist refreshing my travel game when they had their memorial day weekend sale. I got a great deal on an even greater suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and light weight. I love the spinning wheels very easy to handle
Written by a customer while visiting samsonite.com
Posted by: Azaleah
from WV
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 2nd Freeform Medium Spinner! Very light, durable, classic yet elegant look!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Saisai
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is very sturdy, and works great. It just gets scratched easily.
Written by a customer while visiting samsonite.com
Customer Rating
3
Spinner Carryon is Larger than most airlines allow
on July 24, 2025
Posted by: Jim
from Hardeeville, SC
Gender:Male
I bought this carry on spinner with plans to do quite a bit of airline traveling and I needed a quality carry-on. The external 23" size and 10" width stated are larger than than the allowable size in the airline guide you provide on your webpage. So far the gate agents have not questioned it, but last year I flew on flights where the agents required customers to squeeze their luggage into the hard templates. I used to have soft cloth luggage where it was possible to do that but your hard sized luggage does not. Samsonite should not be selling luggage that is known to exceed the airlines requirements and marketing it as a "Carry-On".
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 26, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com