[This review was collected as part of a promotion.] Samsonite says that I enter a contest for a free carry-on piece of luggage if I review the suitcase I already bought. If they hadn't, I wouldn't bother reviewing it. So far, we haven't had a chance to use our new suitcase, but it sits in the hall closet really well. It never makes a mess, and it stays put just swell. Also, since it is in basic black, I really like the way that it blends in with the darkness when we turn off the light and close the door. Color coordination is my life.
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] Our family of four now all have Freeform luggage. We have been adding pieces over the last 2 years. Many trips many miles and the luggage stands up to the beatings.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] Good bag, I have checked it for international travel and it held up pretty well. . Minor scratches after the very first flight. The shell isn't the greatest, if your bag isn't full it has the potential to dent easy.
Response from samsonite.comBy Samsonite US Care Team, April 9, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com