Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
1
Had to pay for return shipping. Unhappy with the service
on July 6, 2018
Posted by: song
from Scottsdale, AZ
Verified Purchase:Yes
Was not happy with the quality. Wanted to return but had to pay for return shipping. Unhappy with the service level at Samsonite. Will not be purchasing from them again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Samsonite has always meant quality
on June 18, 2018
Posted by: R&L
from South Bend, Indiana
We love the design and the capacity. We use this and one more suitcase and it holds everything we need for a week long trip. We will use just this case for a weekend trip.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: J
from New York
Verified Purchase:Yes
So far so good, only taken on 1 trip. Holds up well, got involuntarily checked and still came out fine
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CC
from chicago
Verified Purchase:Yes
the directions on opening the piece of luggage was missing a key point which was that you needed to push in the TSA lock in addition to the instructions provided with the luggage. Necessitated a call to customer service
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ronaldo
from Brazil
Verified Purchase:Yes
XXX
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Linda
from Cary, NC
Verified Purchase:Yes
Moves very easy.
Pros: Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
I went with the plum color, which looks stylish but didn't hide scuff marks very well. The scuffing was evident immediately, but the luggage helped protect and safely deliver six bottles of wine. I noticed that the handle felt a bit weak once the weight was added on (up to 47 lbs), but I manged well enough.
Pros: 8 Wheels, Easy To Identify, Good Capacity, Stylish
Cons: Scuffs easily, Weak Handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
Having 8 wheels really improves handling over the standard 4 wheel spinners I've had in the past and it has a very stylish look. I also purchased the 24" for my checked bag, where I found that the handle felt a little weak once the pounds were added on (between 30 - 47 lbs), but I was still able to manage quite well.
Pros: 8 Wheels, Easy To Carry, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com