Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Mandy D
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the durable case, the light weight and the ease of moving it around. Samsonite has been our brand for several years. It’s a brand we trust for work and leisure needs.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Deb G
from Salem, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Luggage is sturdy, and has plenty of room to travel for many days even weeks.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Top notch quality, low weight
on October 1, 2024
Posted by: Stephen W
[This review was collected as part of a promotion.] We bought 3 of these for our trip to Canada. With the weight limit for flights we needed something sturdy and light weight, which fit the bill in strides.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
on September 30, 2024
Posted by: Muskieman
Durable. light weight. Lots of room. overall a good item.
I wish it had a closable interior flap on BOTH sides so that if the suitcase pops open smaller items will not fall out. The elastic straps are good for bigger items of clothing, but not small items.
Written by a customer while visiting samsonite.com
Posted by: 4MK!
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Light and easy to handle,even for somebody unable to handle heavy things.
Written by a customer while visiting samsonite.com
Posted by: Captain B.
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got tired of cheaper luggage arriving open, or cracked. I started with Samsonite, and looks like I'll finish with Samsonite.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Harr
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase is lightweight and easy to roll. The top is hard to close when it’s very full.
Written by a customer while visiting samsonite.com
Customer Rating
1
Handle broke
on September 25, 2024
Posted by: Lalima
from South Riding, Virginia
I bought the carry on last year and used it on 1 trip. This year I went overseas (taking the carry on for the 2nd time) and as I as my son was taking the carry on, the top part broke and he got hurt pretty bad and one of the rods that is pulled pierced him. He had to run to airport and get first aid.
I was a big fan of Samsonite but this experience has left me torn.
I was a big fan of Samsonite but this experience has left me torn.
Not just this, the zipper of my 29" inch opened as well as he was coming back home.
Very disappointed as I swore by Samsonite s.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 27, 2024
Thank you for bringing this to our attention as your safety is our top concern. A member of our team will be in touch shortly so that we can look into this further.
Written by a customer while visiting samsonite.com