Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Mel
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I travel for work over 200+ flights per year. This is my first time purchasing Freeform so I'm anxious to see how it holds up. So far so good.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: James
from Hong Kong SAR, China
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice condition upon arrival, wheels are smooth
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grace
from San Jose
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The size and weight compliance with airline restrictions, smooth-rolling wheels, sturdy handles, well-designed internal compartments.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Too tall to meet carry-on limits.
on February 1, 2025
Posted by: frequent flyer
Nice bag, but an inch too high for latest carry-on requirements on most international flights, primarily because of the large wheels.
Response from samsonite.comBy Samsonite US Care Team, February 3, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Customer Rating
5
Love
on January 22, 2025
Posted by: Dais
from Pa
[This review was collected as part of a promotion.] Just as pictured. Great color. Locks. Ribbed outside. Perfect size.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Gerardo P
from Houston, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with my purchase. Materials and quality are as expected from a well know quality brand. I've used it a few times already and no issues at all. If you want to protect your luggage (specially from all the processes involved in getting back your luggage) I would recommend to buy a luggage protector. This will keep this beauty like new for many years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary A
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek. Large enough without being cumbersome. Can’t wait to travel with these.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
24 inch spinner
on December 25, 2024
Posted by: Dale123
from Ontario,ca
[This review was collected as part of a promotion.] Bought this case a couple of days ago, spacious, zippers smooth 10 year warranty for repairs ,closed. And buckle compartment
I would recommend this to a friend!
Written by a customer while visiting samsonite.com