Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,340 Reviews)
Rating breakdown 1,340 reviews
5 Stars
985
4 Stars
137
3 Stars
55
2 Stars
60
1 Star
103
81%of customers recommend this product.
(
723 out of
895)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Stef B
from From sunny Walnut Creek, CA
Verified Purchase:Yes
Love the look and durability of this luggage! Just double check your preferred airlines’ measurements to ensure the luggage is allowed as a carry-on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Can’t get the lock open and can’t get anyone on the phone to help us.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from MARYLAND
Verified Purchase:Yes
I love the color - the spinner wheels are smooth and fluid in moment.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Just what we needed to complete set..
Easy to use, roll and love it
Easy to use, roll and love it
Written by a customer while visiting samsonite.com
Customer Rating
4
Great looks, poor scratch resistance!
on October 27, 2020
Posted by: Chlurr
from New York
Of all the luggage I have seen, and used, this is definitely my favorite in terms of looks. I just love the design, especially in black. I bought the entire set and I LOVE the way it looks. The down side, and only draw back was the fact that it scratches too darn easily! I lent the carry-on to my sister on one trip, and I when returned, the thing looked like it survived a war zone. As a result, I purchased covers for all 3 pieces.
The bright side of having luggage covers is that it keeps the scratches down to minimal when used (except from when I take them off to access my luggage), the down side is that no one can admire the looks of the actual luggage set when rolling through an airport. So essentially, the reason I bought the luggage, the looks, is defeated because I can't show it off without risking a TON of scratches. Still one of my favorite luggage design by far, just kind of a let down that it scratches so easily.
If it wasn't for the issue with scratches, I would give 5 stars. Truly speaking, this would deserve 3 stars because I have to use to luggage covers, but I love the looks too much to rate it as average. 4 stars seems fair enough to me.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Miami, FL
Verified Purchase:Yes
Great luggage and got it for a great price! Great value!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mrs. Gardner
from Frederick, md
Verified Purchase:Yes
The best luggage ever, great wheel rotation
I love it
I love it
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JM Nana
from Atlanta, GA
Verified Purchase:Yes
Great piece of luggage, lots of room. I have the small luggage in additional to this piece, the one thing I like the heavier it gets it is still easy to move around.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com