Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,370 Reviews)
Rating breakdown 1,370 reviews
5 Stars
997
4 Stars
138
3 Stars
57
2 Stars
64
1 Star
114
80%of customers recommend this product.
(
733 out of
920)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: H
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good bag, I have checked it for international travel and it held up pretty well. . Minor scratches after the very first flight. The shell isn't the greatest, if your bag isn't full it has the potential to dent easy.
Response from samsonite.comBy Samsonite US Care Team, April 9, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Nancy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality is good and I like the black color, won’t get dirty when I travel internationally
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Arway
from Ar
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great bag. Rolls great and lots of room. Holds a surprising amount of clothes
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jamie
from Royersford pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our family of four now all have Freeform luggage. We have been adding pieces over the last 2 years. Many trips many miles and the luggage stands up to the beatings.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Vincent
from Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is light weight so there’s no problem with travel
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: K. Dunaway
from Ypsilanti, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can’t wait to use. Needed a medium size bag as carry-ons are often too small for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Griskins
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Samsonite says that I enter a contest for a free carry-on piece of luggage if I review the suitcase I already bought. If they hadn't, I wouldn't bother reviewing it. So far, we haven't had a chance to use our new suitcase, but it sits in the hall closet really well. It never makes a mess, and it stays put just swell. Also, since it is in basic black, I really like the way that it blends in with the darkness when we turn off the light and close the door. Color coordination is my life.
Written by a customer while visiting samsonite.com
Customer Rating
1
Fake advert!
on March 21, 2025
Posted by: Fake Advert
Gender:Female
[This review was collected as part of a promotion.] Why is this called “carry on” why according to 5his very own website it is 23” when 22” is one of the dimensions limits?
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 24, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com