Customer reviews from samsonite.com
Samsonite - Freeform 23" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
971
4 Stars
103
3 Stars
30
2 Stars
24
1 Star
48
90%of customers recommend this product.
(
794 out of
879)
Customer Reviews for Samsonite - Freeform 23" Expandable Spinner Suitcase - White
Posted by: Mikaela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful suitcase and well made. Good size for carry on.
Written by a customer while visiting samsonite.com
Customer Rating
2
Easily Damaged
on December 10, 2018
Posted by: Matt L
from Boston, MA
The suitcase is a great size, lightweight and easy to travel with, BUT the material the outer case is made of is poor. I have only traveled with this suitcase twice so far (one time I had to check the bag) and it has more wear/tear than a suitcase I had for nearly 10 years. There are significant scratches and nicks all over all the suitcase. I wouldn't recommend this bag if you're expecting it to hold up for a few years.
Pros: Easy To Carry, Easy To Identify, Good Capacity, Lightweight
Cons: Poor Quality, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great looks, poor scratch resistance!
on November 10, 2020
Posted by: Chlurr
from New York
I own all 3 pieces in the set and love the looks, but would not recommend getting it in black or without a luggage cover. It is lightweight, and it does function well, but if you dare use this thing without a luggage cover you are in for a RUDE awakening. Ever since the first use without a cover, I have since only used covers, but even when I remove the cover and have the luggage uncovered in hotel rooms, I still manage to get scratches on them from opening it up on hotel room floors, etc. It isn't a big deal after living with the full set for over a year, but the first time it happened, I was NOT a happy camper.
My recommendation: Avoid the black, and get a cover incase. It's a good looking piece of luggage!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Carlos aljure
from San Antonio
Verified Purchase:Yes
Excellent quality and a practical carry on bag great handling qualities
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: C Heard
from Orange County, CA
Verified Purchase:Yes
Light weight and easy to maneuver. I love the different pockets and compartments. Perfect size to carry on board a plane.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Disappointment is real
from SC
Verified Purchase:Yes
Received the item and it was defective. Part of the zipper was displaced and it was unusable. Returned it and going with another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: AJur
from California
Verified Purchase:Yes
The carry-on is excellent for mobility, but I used it once and checked the bag at the airport, and now the suitcase looks like a disaster! (it looks like my carry-on was a cat fight) The texture on the carry-on has a fine detail that is easy to scratch. A minor scratch can go deep into the surface. I wish it would have been a smooth surface instead. I give three starts because, after one use, it should hold better.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Vegas Tripper
Verified Purchase:Yes
This carry-on is stylish, and functions well. I ordered the purple and the color is exactly as pictured. I was looking to replace my older carry-on, due to it not being a spinner. I wanted that ease a spinner gives you of getting through the airport with all of your gear. I took away one star as I missed the exterior pockets my older carry-on had for those things that you want to access in an airport without having to completely open up your bag, such as your phone charger, book, sunglasses, snacks, etc. If you also take a large purse that holds those things, this will not be a big deal for you. I do not. I only carry a phone size crossbody bag, so I needed that quick access.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com