Customer reviews from samsonite.com
Samsonite - Freeform 23" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,171 Reviews)
Rating breakdown 1,171 reviews
5 Stars
967
4 Stars
102
3 Stars
30
2 Stars
24
1 Star
48
90%of customers recommend this product.
(
790 out of
875)
Customer Reviews for Samsonite - Freeform 23" Expandable Spinner Suitcase - White
Posted by: Angie
from Dallas, TX
Verified Purchase:Yes
I need a new carry on for long weekends, I was surprised at the amount of things I could take with me and still have room to bring a few "new" item from my trip.
Pros: Easy To Carry, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jacquelyn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really disappointed in the quality of this suitcase. The handle sticks every time I try to close it and after just one trip, the wear and tear makes it look like this is a 10 year old suitcase.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Quality is very good, as expected from Samsonite. Two things that are not a major problem but less than ideal - first, the regular (non-extended) handle is a bit tight to the suitcase and not all that easy to get your fingers wrapped around. Second, the zipper pulls that get snapped in to the suitcase lock are a bit awkward to get positioned just right. They should have given them a little more flexibility to allow for easier locking. But other than those minor complaints I’m very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: L Wallock
from Novato, CA
Verified Purchase:Yes
There is enough space to pack 2 weeks of summer clothes, 1 week of winter clothes. There are enough compartments to separate out lingerie, jewelry, clothing, shoes, and you can lock it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Everything a pro traveler wants in a carry-on
on January 7, 2023
Posted by: Terrence Y
from Orange County, CA
Verified Purchase:Yes
Everything it promises to be and more. I travel a lot and always buy the best luggage such as Tumi, Travel Pro, Delsey and Samsonite. I give my older sets away because they still look good and work perfectly, but I want and need the newest since I travel professionally. I did a lot of research before I decided on the Freeform Spinner. It was rated #1 by several sites and always in the top 5. It's light, durable, has lots of space and is very easy to maneuver. These are all key when traveling. I plan on buying another one and the larger model.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: noah
from Seattle
Verified Purchase:Yes
does the job, especially like the hidden name tag feature. The zipper lock should be on the side and not the top
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Looks nice, quality disappoints, wish returnable
on April 16, 2023
Posted by: Disappointed.
Verified Purchase:Yes
I love the look, color and the wheels, unfortunately I'm disappointed in the quality. Just one trip, the very 1st trip, the logo/plague already cracked and luggage is showing scratches :( While my son's Ricardo carry-on (much cheaper) still looks brand new on its 5th trip...so we know it's not airlines neglect or whatever the warranty says abt wear & tear...it's just Samsonite Freeform quality is not up to par.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: B-traveler
from San Fran
Verified Purchase:Yes
Quite pleased with it overall. The spinner wheels make it incredibly easy to maneuver, and the interior compartments are well-designed and spacious. My only critique is that the shell could be a bit sturdier; it feels slightly softer than some other options on the market.
However, this has not caused any issues thus far and I am still very happy with my purchase. Overall, I would give the Samsonite Freeform Carry-On Spinner a solid 4 stars.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com