Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Average customer rating
4.7
(1,495 Reviews)
Rating breakdown 1,495 reviews
5 Stars
1,259
4 Stars
121
3 Stars
33
2 Stars
29
1 Star
53
91%of customers recommend this product.
(
1,031 out of
1,129)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Posted by: NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible lock reset instructions, no words or warning not to put the zippers in the lock
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 13, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: DB17
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is solid, easy, and lightweight. Easy to organize and simple. I mean, there's not much more that needs to be reported. It's a good one.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Pierceton, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such a great suitcase! Fits a ton of clothes and travels so smoothly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dry pleased with high fashion design easy to handle and excellent rroom for packing
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: 418
from Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the look of it. Wheels are heavy duty and zippers work well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Fish Heads
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super smooth rolling and easy to navigate two of these together through the airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great option for a short weekend trip. More than enough space.
Written by a customer while visiting samsonite.com
Posted by: traveler
from New Mexico
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve bought many carry ons and have been very disappointed! But these are the best spinners! No more hassle maneuvering around the airport! So good I went back and got a full size bag to match!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com