Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Average customer rating
4.7
(1,441 Reviews)
Rating breakdown 1,441 reviews
5 Stars
1,213
4 Stars
116
3 Stars
33
2 Stars
29
1 Star
50
91%of customers recommend this product.
(
988 out of
1,083)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Posted by: Denise L
from Baldwinsville NY
Verified Purchase:Yes
Was satisfied with the room for packing. Was disappointed with the cheap plastic appearance and how easily scratched it is. Would recommend using a luggage cover. Unfortunately the retractable handle broke my first use. It does not appear you can get a handle replacement. Would not recommend this product.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Denise L
Verified Purchase:Yes
Would not purchase again. Feel its cheaply made product for the price
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Roxnyny
from NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my son. Haven't used it yet but looks nice! Selected it for the features and price point.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rob J
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, so good. Lightweight. Seems durable. Lock was easy enough to set. We’ll see how it holds up as a checked in luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: S.L.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own both the Medium and Large Freeform Spinner and I won’t ever use another brand of luggage. So Satisfied.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
A great luggage for traveling with some overweight
on September 1, 2025
Posted by: Tony
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great luggage, not only due the size, the quality of the materials are the best. I didn’t have any problem with it packing clothes and even some action figures.
Written by a customer while visiting samsonite.com
Posted by: Diane
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this suitcase after my previous one didn’t survive one flight. Not only did it hold everything I packed into it, it still rolled easily and came from abroad still looking good. Highly recommend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from North Platte, NE
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of room. Rolls really nicely. Great value made our trip much easier.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com