Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Average customer rating
4.7
(1,444 Reviews)
Rating breakdown 1,444 reviews
5 Stars
1,216
4 Stars
116
3 Stars
33
2 Stars
29
1 Star
50
91%of customers recommend this product.
(
991 out of
1,086)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White
Posted by: Lothar
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the Freeform line and the medium spinner is the perfect size for a 2-3 weeks trip along with the carry-on
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CSHell62
from MD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am replacing an older 4 wheel suitcase that is extremely hard to roll. The Samsonite Freeform is lightweight and very maneuverable. I have not used it with a full load packed it yet. It feels like it will be really easy to move around. The inside is roomy with an expansion zipper. I am looking forward to using it on my next trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler in Kentucky
from Louisville, KY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent 2 piece set. I bought the medium to make it a 3 piece set. Happy with weight, quality and purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: manu
from buenos aires
Gender:Male
Verified Purchase:Yes
muy buena! la super recomiendo. La uso mucho para viajar.
Written by a customer while visiting samsonite.com
Posted by: Sally T.
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fancy and stylish with efficient packing space, and the most lightweight carry-on ever!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Feds
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is far too small for a carryon, it is more suitable for a carryon for European airlines. I was incredibly disappointed as I have owned a similar model in the past and I could fit so much in it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 30, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Kim
from Washington, DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent carry-on. Once you have it you are going to ask why I didn't bought it sooner. Lide changing, makes travel easy
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michigan Customer
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is lightweight, can carry a lot, and of good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com