Customer reviews from samsonite.com
Samsonite - OMNI PC 24 Spinner - Caribbean blue
Average customer rating
4.5
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
64
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
64 out of
71)
Customer Reviews for Samsonite - OMNI PC 24 Spinner - Caribbean blue
Posted by: Patrick1234555
Verified Purchase:Yes
Wheels doesn't move smoothly, but other than that it's pretty good quality and very spacious
Written by a customer while visiting samsonite.com
Posted by: Jay B
Verified Purchase:Yes
We haven't traveled with the new bag yet, but it's really great looking and super solid!
Written by a customer while visiting samsonite.com
Posted by: Traveler200
Verified Purchase:Yes
Wheel broke after one trip and customer service has been terrible.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 28, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Customer Rating
5
My high expectations should be met within the next month
on February 14, 2020
Posted by: Dennis
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't used the case yet, but it passes preliminary muster and will be my primary bag on trips to Santa Fe, Chicago and Ontario within the next few months. It's light, roomy, and I expect it to be very manageable. Samsonite is a favorite, so I admit to being brand-biased - the products have always been dependable.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Great mid-size suitcase. Plenty of storage. A pleasing yet somewhat unique color, so it’s easier to spot in an airport or cruise terminal. The best wheels on any luggage we’ve owned.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tony62
from Wisconsin
Verified Purchase:Yes
Just returned from a week long vacation. This spinner is well made and light weight. Just what we were looking for. Finish helps hide but cannot eliminate the inevitable scratches. This product delivers as advertised.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Will hopefully use & enjoy one day after the pandemic ends
on March 18, 2020
Posted by: Benjamin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought these for a trip to Florida. Unfortunately we had to cancel the trip due to the pandemic. However, I did manage to pack one suitcase prior and found it to be of very nice quality. Good areas for storage, nice color and good size.
Written by a customer while visiting samsonite.com
Posted by: JAG1195
Verified Purchase:Yes
Flimsy design plus upon opening the package bugs came crawling out
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com