Customer reviews from samsonite.com
Samsonite - OMNI PC 24 Spinner - Caribbean blue
Average customer rating
4.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
66
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
66 out of
73)
Customer Reviews for Samsonite - OMNI PC 24 Spinner - Caribbean blue
Posted by: Traveler200
Verified Purchase:Yes
Wheel broke after one trip and customer service has been terrible.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 28, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Bubbaboy
Verified Purchase:Yes
Could use interior storage pockets for better organization, after first flight it was damaged a little on corners where it felt like material was rubbing off. But so far so good im happy with it . But wish it was still as spiffy as when i bought it .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Unsatisfied
from Washington DC
Verified Purchase:Yes
The zipper broke open on my first trip with it. I got it at baggage claim and the zipper was gaping open. I'll be returning it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 4, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Ms. Miller
from Baltimore, MD
Verified Purchase:Yes
Haven't used it yet but love that it's lightweight yet sturdy. The teal color is beautiful and should be easy to spot on a carousel full of black luggage!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tony62
from Wisconsin
Verified Purchase:Yes
Just returned from a week long vacation. This spinner is well made and light weight. Just what we were looking for. Finish helps hide but cannot eliminate the inevitable scratches. This product delivers as advertised.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ed Sil
Verified Purchase:Yes
Excellent capacity and durable this is all that you need for a travel for about two weeks or so.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Great mid-size suitcase. Plenty of storage. A pleasing yet somewhat unique color, so it’s easier to spot in an airport or cruise terminal. The best wheels on any luggage we’ve owned.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveling penguin
Verified Purchase:Yes
I haven't traveled with the product yet. However it's not as ridged as I had hoped.
Written by a customer while visiting samsonite.com