Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Catherine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks beautiful. Very lightweight. Haven’t traveled with it yet.
Written by a customer while visiting samsonite.com
Posted by: Chris
from MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the perfect size to hold everything I need for a week’s vacation. Packs it nicely neatly, and the four wheels rotate so beautifully no struggle. Love this bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great piece of luggage. 3rd time I have bought.
on June 23, 2025
Posted by: Gtrout
Verified Purchase:Yes
[This review was collected as part of a promotion.] Freeform Large Samsonite. Very Nice Luggage for the
Written by a customer while visiting samsonite.com
Posted by: T
from Austin, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plenty of space, held up well traveling, wheels are very smooth. Would recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler 2025
from TN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I took my Freeform Medium Spinner on a bus tour and it handled wonderfully. I was a little concerned when I unzipped the additional space zipper, but the fabric turned out to be very strong with no problem. Plus, I love the color!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: J Rogers
from Denver, CO
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my Samsonite! It's a replacement for a suitcase that was broken by the airlines. So glad because the new wheels are amazing.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always loved Samsonite suitcases so I couldn’t resist refreshing my travel game when they had their memorial day weekend sale. I got a great deal on an even greater suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com