Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Kennedy
from Fresno CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent quality and performance. Just the right size.
Written by a customer while visiting samsonite.com
Posted by: C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, I like the suitcase. It rolls extremely smoothly and seems pretty durable, only getting a few scratches on the first trip and no issues with items packed inside. I do wish it had a plastic pocket for liquids, but that would be my only drawback.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sharon H.
from Los Angeles
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great light weight, but mighty suitcase! I was on a 10 day trip back and forth on airlines and trains. Being a women it was easy to handle and carry, (even packed at full capacity) I never felt I couldn't manage it by myself, and it really handle all the outside travel elements.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Samsonite
on October 13, 2026
Posted by: Sam
Gender:Female
I bought a purple Samsonite ; the arm does not raise!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 20, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Annie
from Philadelphia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I was looking for in a bag to hold my clothes and travel essentials without the worry of needing to check a bag. I found it and the color blue is perfect.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle S
from Loa Angeles, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this carry-on! It’s incredibly functional, glides effortlessly on its wheels, and feels like it’s made with excellent quality. And can we talk about how gorgeous it is? The color combination is absolutely stunning, making it stand out in the best way. It’s the perfect combination of style, beauty, and practicality. I couldn’t be happier with it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveling Ts
from Cape Cod
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage, my wife has the larger suitcase in the same color, the wheels of her older carry on bag were not working well bought her this one she loves it for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] great for rolling. the corners are very curved, so some space is lost when packing.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com