Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,204 Reviews)
Rating breakdown 2,204 reviews
5 Stars
1,761
4 Stars
196
3 Stars
64
2 Stars
66
1 Star
117
87%of customers recommend this product.
(
1,385 out of
1,598)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Ningbin Ji
Verified Purchase:Yes
Good look and good price , the white color is pretty and the inner design is reasonable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nicauris
Verified Purchase:Yes
It is not possible to open my suitcases because it is closed I do not know the code to open it I need help please
Written by a customer while visiting samsonite.com
Customer Rating
5
Great Product
on October 21, 2025
Posted by: Udayano
from Katy, TX
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great quality and lightweight!
on June 12, 2025
Posted by: ATW5220
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] My husband and I both have this carry on bag - we just did a 2 week trip around Italy and this bag held up SO well! Very impressed with the quality, and it made those cobblestone streets way easier to haul luggage around that was durable and lightweight!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Juana
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it , easy to maneuver , beautiful color , off white, for many complements.
Written by a customer while visiting samsonite.com
Posted by: JoyceL
Verified Purchase:Yes
Lightweight, solid design, plenty of interior space - more than enough for 2 weeks of winter clothing. Really nice bag and I’m looking forward to taking it on its first international trip this week.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
great carry on
on September 27, 2025
Posted by: Megan
Gender:Female
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com