Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Dwight P
from Youngstown, Oh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Freeform is truly the best luggage I’ve owned!! It’s very light weight and my wife and I have received so many compliments on the color. The color also makes it very easy to ID in baggage claim.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Very expensive, not durable
on August 16, 2025
Posted by: Mommy005
from Maryland
Gender:Female
[This review was collected as part of a promotion.] These photos are after 1 flight….don’t waste your money. Not durable at all.
Response from samsonite.comBy Samsonite US Care Team, August 18, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] The wheels are smoth and I like the charging design. However, it is a little wield the direction of opening the suitcase.
Written by a customer while visiting samsonite.com
Posted by: Scott MacDonald
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid but mars easy...and the wheels could be better.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shaji
from Long Island NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to roll around 360 degree and size very compact also fit lot things inside
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shezoez
from Carson, VA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved this suitcase! Space was fabulous! Loved the color husband chose!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shezoez
from Carson, Va
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the lightweight large capacity suitcase! The white color is beautiful for my choice! Loved the durability of the international travel use.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Business traveler
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size. I wanted something bigger than a carry on, but not not huge. I was able to pack for an 8 day trip with this suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com