Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Bryan
from New york, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was a well research purchase and im glad i did it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Not durable
on August 19, 2025
Posted by: Natalie
from NJ
Used it only a handful of times and the zipper ripped on the side of the hard shell.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 20, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: MSV
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect luggage for my boyfriend who travels a handful of times a year! It’s lightweight and travels well when checked. I love that it can expand, and the side that is expanded is the side that’s zipped, so I can pack in more.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Billy G
from Galveston County, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] You get what you pay for!!! These suitcases a high quality with great spinners. A traveler appreciates the great wheels when you’re moving around at the airport and hotels. On top of that the look great
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Marry Me & Fly Standby ✈️
on August 19, 2025
Posted by: FlygirlAK
from Texas
Gender:Female
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alfredo
from Detroit
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Samsonite Freeform Carry-On Spinner is a stylish, lightweight, and durable travel companion designed for frequent flyers. Its hardshell polycarbonate exterior provides excellent protection while still being surprisingly light, and the double spinner wheels make it effortless to maneuver through airports. The interior offers ample packing space with a divider and compression straps to keep items organized. It also features a TSA-approved lock for added security.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Do not buy
on August 18, 2025
Posted by: LK
Wheel broke off and Samsonite does not offer replacement wheels. Waste of money!
Response from samsonite.comBy Samsonite US Care Team, August 20, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Perfect travel suitcase for business or pleasure!
on August 17, 2025
Posted by: Traveler
from Plymouth, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent suit case for a short trip or longer travel! Light weight, excellent wheels, can expand for the trip home as needed. Highly recommend this. Also the color is easy to find at the airport carousel! Fits easily in all carryon overhead storage.
Written by a customer while visiting samsonite.com