Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Carol
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag was great for my trip.it was so easy to handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JW
Verified Purchase:Yes
[This review was collected as part of a promotion.] The medium size is perfect for an extended trip. It is very light and appears to be well-made.The rollers on the suitcase are amazingly smooth.
Written by a customer while visiting samsonite.com
Posted by: Lisa Ashley
from AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So cute! So fun!! So happy! So perfect! It makes me want to go on a million adventures!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OldFloridaChuck
Verified Purchase:Yes
[This review was collected as part of a promotion.] FABULOUS! An amazing value for the money. We have purchased non-Samsonite luggage in the past but always return to Samsonite.
Written by a customer while visiting samsonite.com
Customer Rating
5
great carry on
on September 27, 2025
Posted by: Megan
Gender:Female
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lala
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful piece of luggage. Bought a set for my daughter and one for me. Love the color and durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Yvy
from Nairobi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase looks good, but it scrated within the first hour I go it, after the first travel I regretted my purchase, all scratched. I do not recommend
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 29, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Geo Kademenos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very please with the quality and weight of the luggage.
Written by a customer while visiting samsonite.com