Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.5
(2,333 Reviews)
Rating breakdown 2,333 reviews
5 Stars
1,858
4 Stars
211
3 Stars
67
2 Stars
68
1 Star
129
87%of customers recommend this product.
(
1,481 out of
1,709)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: SueBee
from Lebanon, CT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted a hard sided carry-on and this was perfect. I fit all my things for an 8 night stay in Italy. The lock was easy to set up. All in all a good-looking piece without a huge price.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall pretty nice and a great size for longer trips. The main downside is it scuffs easily, when checked as in a bus going to the airport or checked in when flying. It is not a carry-on size.
I bought the carry on size also two years ago and use it monthly.
Light weight spinner, holds everthing I need.
I bought the carry on size also two years ago and use it monthly.
Light weight spinner, holds everthing I need.
Response from samsonite.comBy Samsonite US Care Team, June 17, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Tina S.
from Northampton MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Suitcase exactly as advertised and you can always rely on quality with this brand.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Int’l Traveler
from Minneapolis
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Admittedly I haven’t used this yet, but the size and the look of it are perfect for what I need. And it’s a lot lighter than the one it is replacing so that’s great too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Patrick
from Iteland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A fantastic piece of luggage. Very robust and can handle of lot of wear and tear from airlines. Wheel mechanism is 2nd to none. I love it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DB
from Myrtle Beach
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took the spinner to Spain and Portugal. Easy to spot on the luggage rack. Easy to maneuver in the airport
Written by a customer while visiting samsonite.com
Posted by: Patrick
Verified Purchase:Yes
I already used this luggage for my trip to Europa. It looks great and survived the trip with no scratches or dents.
Written by a customer while visiting samsonite.com
Posted by: Mary J
from Houston, Tx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pretty carry on that seems very well made. The wheels roll and spin very smoothly. Love the inside pocket!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com