Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.5
(2,333 Reviews)
Rating breakdown 2,333 reviews
5 Stars
1,858
4 Stars
211
3 Stars
67
2 Stars
68
1 Star
129
87%of customers recommend this product.
(
1,481 out of
1,709)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Traveler
from Santa Fe, NM
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second purchase of the Freeform Medium Spinner. It's a workhorse, rolls well, holds a lot and holds up to the rigors of international travel. I love the color too, it makes it stand out on the carousel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JMG
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top rate performance handled cobblestones across Italy with no damage to wheels or mobility
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sandra ORourke
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this luggage! Beautiful color and smooth, spinning wheels!
Written by a customer while visiting samsonite.com
Posted by: Tessa
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase was just what I was looking for. It is large, but light. I was able to pack my entire family in it for a weekend getaway. The wheels roll very easily. The exterior shell is durable. The handle extends to the perfect length to hold my Better than Basic Weekender.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rad_Dad_Brad_
from West Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a great replacement for a San Michelle piece of luggage that my wife and I had. Great wheels and easy to roll.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jessica L
from Dallas, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome suitcase! I love all the features it comes with and I can’t wait to use on my next trip. I also got the Better than Basic Weekender to use with it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Canton NY
Gender:Male
Verified Purchase:Yes
I bought this item as a carry on and now I find out that it is too large to qualify as such!! It is listed as a carry on and sold as one but not true for almost all airlines. It will be gathering dust. Very disappointed with the untruthful way the suitcase was presented.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 17, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: DC_Rebel
from Livermore CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bag handled the abuse from airlines, and cruise ship like a pro. Found the Medium size perfect for 3 weeks of travel including dress shirts and sports coat. So impressed I’m adding the European size carry in same series.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com