Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Dimas
from Houston
Verified Purchase:Yes
Excellent product
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
Written by a customer while visiting samsonite.com
Posted by: Peter
from BOISE
Verified Purchase:Yes
it is good to carry more things with me.
Pros: Lightweight
Cons: Tears Easily
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
It was the first time I was disappointed.
on August 3, 2018
Posted by: sangbong
from london
The surface of the water is really easy. Also, the surface is easily scratched, causing a possibility of breakage. For the first time, I became suspicious of Samsonite's quality. The material of this product is the worst. I'm really sad.
Pros: Easy To Carry, Lightweight, Stylish
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Mills
from Albany ny
Verified Purchase:Yes
None
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kara
from St. Louis, MO
Verified Purchase:Yes
Love it! So easy to use and organize!
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nettie
from Denver, CO
Verified Purchase:Yes
Sturdy and light. Great spinners. I needed a carry on that I can expand, in case I am coming home with additional items.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Great TSA lock, High Quality, Lightweight, Love the expandable zipper, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Had to pay for return shipping. Unhappy with the service
on July 6, 2018
Posted by: song
from Scottsdale, AZ
Verified Purchase:Yes
Was not happy with the quality. Wanted to return but had to pay for return shipping. Unhappy with the service level at Samsonite. Will not be purchasing from them again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Samsonite has always meant quality
on June 18, 2018
Posted by: R&L
from South Bend, Indiana
We love the design and the capacity. We use this and one more suitcase and it holds everything we need for a week long trip. We will use just this case for a weekend trip.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com