Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: OmaEzr
from Phoenix AZ
Verified Purchase:Yes
Many airlines in other countries permit 20-23Kg checked in bag. Sometimes, we walked for long distance with our suitcases. There's not much space inside European train although we're in the first class. We have to put our larger size Samsonite suitcases away from us in the hallway. We need lighter and smaller checked-in suitcases. I bought 2 of 24" Samsonite spinners, for my husband and me. We bought hardshell most of the time because it's easier to clean. This new Samsonite is very easy / smoother / lighter to move around. Our older ones are heavier although they are 4 wheels that supposedly to slide on your side, not pull. The slot for our information is very nice. I love the fact that the lock is planted in the suitcase so I do not have to put our own lock on it. But, the lock is not very easy to slide; I have to use my fingernail to change the numbers and yet it's not easy to turn. I hope Samsonite change the lock system to more smooth one. I hope the time will make the key easier to slide. I put a dog tag on each suitcase with engraved (our) information so we can spot our suitcases from distance. With this new look, we now have tidier, better look of suitcase!
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I would not buy this again
on October 5, 2018
Posted by: Sam
from la
Loved the light weight of it. But after one long trip, it looked like it was at least 5 years old. the scratches were deep and very noticeable. I would buy a different model.
Pros: Easy To Access Items, Easy To Identify, Good Capacity, Lightweight
Cons: deep scratches with first use
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Jessica
from Kansas City, MO
Verified Purchase:Yes
This bag scratches very easily. I would not recommend it if you will be checking your bag as mine got scratches all over and looked like it has been used for so many times just after 1 use.
Pros: Easy To Carry, Good Capacity
Cons: scratches easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Jessica
from Atlanta, GA
Verified Purchase:Yes
This bag scratches very easily. I would not recommend it if you will be checking your bag as mine got scratches all over and looked like it has been used for a long time just after 1 use.
Pros: Easy To Carry, Stylish
Cons: scratches easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Jessica
from Atlanta, GA
Verified Purchase:Yes
This bag scratches very easily. I would not recommend it as mine got scratches all over and looked very bad with scratches just after 1 use.
Pros: Easy To Carry, Good Capacity
Cons: scratches easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Very easy to carry and looks quite fancy :)
on September 29, 2018
Posted by: TND
from Corvallis, OR
Verified Purchase:Yes
Very easy to carry and looks quite fancy :)
Pros: Easy To Carry, Good Capacity, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Good Suitcase, nice color and wife likes it.
on September 4, 2018
Posted by: Maiseymt
from Houston, Texas
Verified Purchase:Yes
I like walking suticases - less of a drag on me.
Pros: Easy To Identify, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Domantas
from Lithunia/US
Verified Purchase:Yes
Quality is fenomenal, everything from zip to wheels goes smooth. Capacity, storage and putting out are comfortable, so even with packed luggage you can easy access pockets. Highly recommend this luggage.
Pros: Easy To Access Items, Easy To Carry, High Quality, Lightweight, Nice Lock, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com