Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Sam
from Chicago
Verified Purchase:Yes
It's rugged. I like it.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality
Written by a customer while visiting samsonite.com
Posted by: Hokiegal00
from Troutville, Va
Verified Purchase:Yes
Easy to use. Carries everything I need to
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hokiegal00
from Troutville, Va
Verified Purchase:Yes
Super easy to use!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
not the sturdy suitcase i was hoping for
on October 23, 2018
Posted by: sad customer
from utah
i bought two of the samsonite freeforms for a 4 month trip around europe. upon landing in europe, the very first flight of many, one of the suitcases had been horribly damaged. the combo lock had been completely busted to the point i had to break the zippers to get it open. then when the other suitcase was knocked over, the pull handle hit a wall and snapped off instantly. not sure if i should blame samsonite or the airline/myself for this, but i feel that if the suitcases had been more sturdy these problems could've been avoided. i understand suitcases are not indestructible but it's outrageous that they were both damaged so badly the first time i used them. other than that i loved the suitcases, lightweight, good looking, and great storage capacity. very sad to see them go.
Pros: Easy To Access Items, Good Capacity, Lightweight, Stylish
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Could not be more pleased
on October 13, 2018
Posted by: Carl
from DC
I bought this for a two week trip through Europe that included wheeling this through airports, train stations, and trains. I easily handled two weeks of clothes without the need to expand. I am a fairly old guy, but I could pull this plus my partner's, heavier bag. It's tough, good looking, and easy to move. You can't ask for more. Its built in combination lock was a lot more convenient than my partner's padlock. My only regret is that I didn't buy this sooner.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveller
from MA
Verified Purchase:Yes
Good quality and nice looking
Pros: Easy To Access Items, Easy To Carry, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kimcheeman
from Cupertino, CA
Verified Purchase:Yes
Purchased 7 months ago. All of a sudden going to the airport the handle gets stuck!!! Goes down halfway and then the right side of handle is locked. I'm currently writing this at the airport.
Cons: Poor Quality
Written by a customer while visiting samsonite.com
Posted by: Chris
from Columbia, TN
Verified Purchase:Yes
I love everything about this suitcase.
Pros: High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com