Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
1
Stay Away
on February 6, 2026
Posted by: DS2026
from Indiana
Gender:Male
This exceeds every airline's 2026 size limits. Only good for checking!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 9, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] After just one trip , the Samsonite labeled gray piece in the front of the bag was half off.
Written by a customer while visiting samsonite.com
Posted by: JML
from USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage is easy to carry and spacious enough. It flew with me to multiple connections in different countries and didn’t had any major problems. But one thing I noticed is that it easily get scratched so you might want to buy a cover. Also, I bought the large and medium, you can fit the medium inside the large luggage for storage. Overall I’m happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dillon
from Mississippi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This set is simple, rugged, and has plenty of space. I could easily pack for a weeklong business trip in the carryon. With both bags, I can take a long vacation with plenty of room for everything but my wife's shoes.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle
from Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top notch high quality and will buy again! No issues with wheels or handle.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a weekend trip. Light weight and durable. Wheels are smooth rolling.
Written by a customer while visiting samsonite.com
Posted by: Leslie
from Murphysboro, IL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is fantastic! I bought two of these since my husband and I were going on a 10 day cruise to the Caribbean. This model met our needs very well. It was designed inside to compartmentalization our clothes and items. The outside was very durable and still looks like new. Would buy again. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Achla
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] A reliable, lightweight suitcase with smooth rolling and solid durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com