Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Johanna
from Undisclosed
Verified Purchase:Yes
Love this bag. So light and plenty of room. We bought 2
Written by a customer while visiting samsonite.com
Posted by: Johanna
from Undisclosed
Verified Purchase:Yes
Such a wonderful suitcase. I love it being lightweight roomy and easy to maneuver around.
Written by a customer while visiting samsonite.com
Posted by: Sifan
from Undisclosed
Verified Purchase:Yes
#sweepstakes It's super light and convenient. And it's pretty! I like it!
Written by a customer while visiting samsonite.com
Customer Rating
1
It's a shame that this is a Samsonite!!!
on April 10, 2019
Posted by: RG
from Cairo, Egypt
The bag's zipper tore before the first use!! Was not even used once at an airport then, but unfortunately this happened a few hours before my flight so replacement or repair wasn't an option. I had to wrap it up several times with the film at the airport to be able to travel with it! Nevertheless, it is scratched so badly, I can't even imagine how it would look after multiple uses or if it was used unwrapped. We were loyal Delsey customers, and this time wanted to "take a step up" so we paid a big premium for a much worse quality bag. We were never disappointed by our other bags, and we are very very frequent travelers. If I were Samsonite I would be ashamed of having produced a bag like this, and I see that the same faults are repeated over and over with many customers. A replacement wouldn't be enough because I just don't want another one of this bag. Disappointing!!
Pros: Easy To Identify
Cons: Bad Zippers, Poor Quality, Tears Easily, Terrible quality, no scratch resistance, zippers
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kadrain
from Undisclosed
Verified Purchase:Yes
Love it! Will definitely be completing the collection of all the sizes.
Written by a customer while visiting samsonite.com
Posted by: Aaron
from Undisclosed
Verified Purchase:Yes
Planning a two week trip to Europe this summer and this should be perfect for being able to fit all that I need. I am especially impressed with the smooth rolling and locking mechanisms!
Written by a customer while visiting samsonite.com
Posted by: Joyce
from Undisclosed
Verified Purchase:Yes
The carry on by itself is extremely lightweight, I feel confident that I will be able maneuver it easily when traveling. #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Iris
from Undisclosed
Verified Purchase:Yes
Gift was a hit!!! Best one yet...it replaced an old Samsonite and the recipient is so pleased. It's lightweight and compact, yet exactly enough room.
Written by a customer while visiting samsonite.com