Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Reuela
from Undisclosed
Verified Purchase:Yes
I'm loving this luggage. So sleek and fashionable.
Written by a customer while visiting samsonite.com
Posted by: richard
from Undisclosed
Verified Purchase:Yes
Bought two bags. One is defective and customer service had me jump through hoops to return product. Sent them photos and info as requested. To date they have not responded. (Two weeks). Not impressed!
Response from samsonite.comBy samsonitepwr, samsonitepwr, September 14, 2019
Hello Richard, Thank you for contacting us about your order. We are sorry to hear about the issues you've had with your order. I will have one of our customer service representatives reach out to you directly to resolve your issue. Thank you, Samsonite Customer Service Team
Written by a customer while visiting samsonite.com
Posted by: Ryan
from Undisclosed
Verified Purchase:Yes
This is the best suitcase I have ever owned. Great size and very secure. Very lightweight and easy to roll. I am very satisfied with my purchase. #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend purchasing this luggage bag.
on August 28, 2019
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
I just came back from a trip and the luggage bag worked great. I was able to put away many clothes into the luggage. It was easy to maneuver around with the wheels and it's very strong meaning it handle a beating from the luggage carriers at the airport. I liked it so much that I purchased the larger one (the spinner 28 inch).
Written by a customer while visiting samsonite.com
Posted by: Kayla
from Undisclosed
Verified Purchase:Yes
Plenty of room and I love how lightweight this bag is! The color is also nice too but it'll probably get dirty after a couple plane rides...
Written by a customer while visiting samsonite.com
Posted by: EMILIANO
from Undisclosed
Verified Purchase:Yes
This was a gift for my daughter and she loved the style and color.
Written by a customer while visiting samsonite.com
Posted by: Thang
from Undisclosed
Verified Purchase:Yes
Lightweight, durable and in style travel luggage. Love the dual wheel spinner. Samson I've is simply the best one. Highly recommend to any traveler. It packs a bunch.
Written by a customer while visiting samsonite.com
Posted by: Matthew
from Undisclosed
Verified Purchase:Yes
Solid so far. Haven't traveled much with it yet but I'm impressed with smoothness and durability.
Written by a customer while visiting samsonite.com