Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,197 Reviews)
Rating breakdown 2,197 reviews
5 Stars
1,755
4 Stars
196
3 Stars
64
2 Stars
66
1 Star
116
87%of customers recommend this product.
(
1,380 out of
1,592)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Fred
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gave it as a gift, worked great...fit in the carry-on with no issues
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ba
from Maryland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked great on out vacation fit all that we needed easy to handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveller
from Nashville TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for shorter trip. Wheels are excellent recommend the 3 Freeform suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BSchultz
from Destrehan, LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this suitcase. I have the larger one and it is absolutely the best suitcase I have ever owned or used.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Geo Kademenos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very please with the quality and weight of the luggage.
Written by a customer while visiting samsonite.com
Posted by: Yvy
from Nairobi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase looks good, but it scrated within the first hour I go it, after the first travel I regretted my purchase, all scratched. I do not recommend
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 29, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Lala
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful piece of luggage. Bought a set for my daughter and one for me. Love the color and durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OldFloridaChuck
Verified Purchase:Yes
[This review was collected as part of a promotion.] FABULOUS! An amazing value for the money. We have purchased non-Samsonite luggage in the past but always return to Samsonite.
Written by a customer while visiting samsonite.com