Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,197 Reviews)
Rating breakdown 2,197 reviews
5 Stars
1,755
4 Stars
196
3 Stars
64
2 Stars
66
1 Star
116
87%of customers recommend this product.
(
1,380 out of
1,592)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Chris 70
from Richmond Va
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and love the wheels. Allows me to pack all the things i need for a trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great size, rolls easily and meets my travel needs
on August 30, 2025
Posted by: cbb53
from SuwaneeGA
[This review was collected as part of a promotion.] Love the sturdiness and roominess of this luggage. I bought it as a backup to another piece of Samsonite luggage I own that I have had for about 14 years that is still going strong.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Denise L
from Baldwinsville NY
Verified Purchase:Yes
Was satisfied with the room for packing. Was disappointed with the cheap plastic appearance and how easily scratched it is. Would recommend using a luggage cover. Unfortunately the retractable handle broke my first use. It does not appear you can get a handle replacement. Would not recommend this product.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Denise L
Verified Purchase:Yes
Would not purchase again. Feel its cheaply made product for the price
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Roxnyny
from NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my son. Haven't used it yet but looks nice! Selected it for the features and price point.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rob J
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, so good. Lightweight. Seems durable. Lock was easy enough to set. We’ll see how it holds up as a checked in luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: S.L.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own both the Medium and Large Freeform Spinner and I won’t ever use another brand of luggage. So Satisfied.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
A great luggage for traveling with some overweight
on September 1, 2025
Posted by: Tony
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great luggage, not only due the size, the quality of the materials are the best. I didn’t have any problem with it packing clothes and even some action figures.
Written by a customer while visiting samsonite.com