Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
1
Terrible material
on April 11, 2020
Posted by: Ckp
from Riverside, ca
This suitcase is stylish and lightweight. However, after just one use it was completely scratched up and dirty. The salesman stated that it cleans easily and that was the main reason we purchased it. I tried cleaning it but barely anything came off. The outer material is not sturdy like other samsonite suitcases. It is highly prone to dirt and scratching. I expected better quality since my other samsonite luggage is great and doesn't get scraped up or dirty as much. Such an expensive bag... I wish I could return it!
Pros: Easy To Access Items, Lightweight, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Eva
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The price is definitely worth this product. High quality and shipping are all perfect.
Written by a customer while visiting samsonite.com
Posted by: Luying
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] A very useful luggage set to buy. Stable and nice colour. Thanks
Written by a customer while visiting samsonite.com
Posted by: simeng
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] it is really light and very convenient for long trip
Written by a customer while visiting samsonite.com
Posted by: Alena
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a suitcase we could use for check-in that could fit a lot of items but not be huge. We can easily fit both our items between this and the 21inch Freeform spinner carry-on. It holds up great and looks great! We need to carry more liquids than is allowed by carry-on, so this works well. Highly recommended!
Written by a customer while visiting samsonite.com
Customer Rating
5
Highly recommend- already purchased another one
on March 19, 2020
Posted by: Alyssa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just used it for the first time after my previous suitcase got tore up on a flight. Great quality, very durable. Wheels are very sturdy and spin great unlike some similar bags. Got many compliments on it. Already got back on and purchased the larger size for long trips. This bag is the perfect size for a week long trip, I overpack and still had extra room. Very lightweight.
Written by a customer while visiting samsonite.com
Posted by: Dawn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm getting lots of compliments on the mint green version of this suitcase. Easy to maneuver.
Written by a customer while visiting samsonite.com
Posted by: Chrissie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Do not buy! One trip and it looks like it is all beat up! Scam!!!
Written by a customer while visiting samsonite.com