Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.5
(2,242 Reviews)
Rating breakdown 2,242 reviews
5 Stars
1,787
4 Stars
200
3 Stars
65
2 Stars
66
1 Star
124
86%of customers recommend this product.
(
1,411 out of
1,632)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: manu
from buenos aires
Gender:Male
Verified Purchase:Yes
muy buena! la super recomiendo. La uso mucho para viajar.
Written by a customer while visiting samsonite.com
Posted by: Sally T.
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fancy and stylish with efficient packing space, and the most lightweight carry-on ever!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Feds
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is far too small for a carryon, it is more suitable for a carryon for European airlines. I was incredibly disappointed as I have owned a similar model in the past and I could fit so much in it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 30, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Kim
from Washington, DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent carry-on. Once you have it you are going to ask why I didn't bought it sooner. Lide changing, makes travel easy
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michigan Customer
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is lightweight, can carry a lot, and of good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and light weight. I love the spinning wheels very easy to handle
Written by a customer while visiting samsonite.com
Posted by: MemereD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find my purchase to be exactly what I had hoped! Many years ago I received a set of Samsonite luggage for birthdays and graduation gifts pending going to college. It lasted forever and I hope this does too!
Written by a customer while visiting samsonite.com
Posted by: Candace
from South carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this carrier. Easy to get in and out of busy airports
Written by a customer while visiting samsonite.com