Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6 out of 5
4.6
(2,200 Reviews)
Open Ratings Snapshot
Rating breakdown 2,200 reviews
5 Stars
1,758
4 Stars
196
3 Stars
64
2 Stars
66
1 Star
116
87%of customers recommend this product. 
(
1,383 out of 1,595
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
Freeform Medium Spinner
on June 25, 2025
Posted by: Catherine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks beautiful. Very lightweight. Haven’t traveled with it yet.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect size and super lightweight
on June 26, 2025
Posted by: Lothar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Get it together with the medium spinner and you are all set for a 2-3 weeks trip
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect size and super lightweight
on June 26, 2025
Posted by: Lothar
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the Freeform line and the medium spinner is the perfect size for a 2-3 weeks trip along with the carry-on
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Rolling Along
on June 26, 2025
Posted by: CSHell62
from MD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am replacing an older 4 wheel suitcase that is extremely hard to roll. The Samsonite Freeform is lightweight and very maneuverable. I have not used it with a full load packed it yet. It feels like it will be really easy to move around. The inside is roomy with an expansion zipper. I am looking forward to using it on my next trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Fabulous for Travel
on June 27, 2025
Posted by: Traveler in Kentucky
from Louisville, KY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent 2 piece set. I bought the medium to make it a 3 piece set. Happy with weight, quality and purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
excelente producto
on June 28, 2025
Posted by: manu
from buenos aires
Gender:Male
Verified Purchase:Yes
muy buena! la super recomiendo. La uso mucho para viajar.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Stylish Freeform Carry-on Spinner
on June 28, 2025
Posted by: Sally T.
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fancy and stylish with efficient packing space, and the most lightweight carry-on ever!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Far Too Small
on June 28, 2025
Posted by: Feds
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is far too small for a carryon, it is more suitable for a carryon for European airlines. I was incredibly disappointed as I have owned a similar model in the past and I could fit so much in it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care TeamJune 30, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
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