Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,443 Reviews)
Rating breakdown 2,443 reviews
5 Stars
1,953
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,562 out of
1,797)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Smurph
Verified Purchase:Yes
I'm sure I would love this product if it would open but it came locked without a key...
Written by a customer while visiting samsonite.com
Posted by: Kate B.
Verified Purchase:Yes
Love the luggage bag! Wish they gave directions outside of how to unlock the luggage... not inside. Had to google it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Amazing
on February 18, 2021
Posted by: Jezzica21
from Williamsburg, ky
[This review was collected as part of a promotion.] I bought this last month and let’s just say I absolutely love it I went and bought another one for my daughter so we will both have one when we take our vacation to the beach I highly recommend this you’ll love it
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KStephens
from Trenton, MI
Verified Purchase:Yes
What a great piece of luggage. We have already used it on two trips and it is very sturdy, roomy and looks great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Casa
Verified Purchase:Yes
Pretty & functional! I bought the white. Light weight & rolls well. I look forward to traveling with it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Volha
from Brooklyn NY
Verified Purchase:Yes
Lightweight, comfortable suitcase. The wheels move very well and the suitcase is easy to roll. The color is very nice, not bright.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Reneelee34
Verified Purchase:Yes
This product is beautiful, well crafted, and durability...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy Marketing, February 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com