Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,201 Reviews)
Rating breakdown 2,201 reviews
5 Stars
1,759
4 Stars
196
3 Stars
64
2 Stars
66
1 Star
116
87%of customers recommend this product.
(
1,383 out of
1,595)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Randy
from Detroit,MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality isn’t as great as your older hard shell rollers. Thinner plastic
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Greeneville, TN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality! Sturdy and looks good! Spinners work great!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Scott
from Fort Bragg NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is incredibly lightweight yet remarkably durable, making it perfect for frequent travelers. The spinner wheels glide effortlessly in any direction, navigating crowded airports with ease. The interior organization is well-designed, maximizing packing space and keeping belongings secure. I was particularly impressed with the sturdy construction and high-quality materials. This is undoubtedly the best suitcase I've ever owned and worth every penny.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mjo
from Ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, simple, and able to pack alot without dofficulty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nan
from West Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Luggage is very study and still lightweight. I am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hannah Evans
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's so lightweight and I can lift it into the overhead bin by myself (I'm 79).
Written by a customer while visiting samsonite.com
Posted by: Cin Kroh
from Nebraska
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great suze and holds so much. I have used on 3 different trips so far and hold up great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Katiuska H De Madriz
from Cumming GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's made of very good material, spacious and very pretty. I liked it a lot. When I use it on my next trip, I'll give another review.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com