Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.5
(2,243 Reviews)
Rating breakdown 2,243 reviews
5 Stars
1,787
4 Stars
200
3 Stars
65
2 Stars
66
1 Star
125
86%of customers recommend this product.
(
1,411 out of
1,633)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Irene H.
from Milwaukee, Wisconsin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Attractive, very durable, well-made and lightweight! The inside is very spacious and I love the spinner wheels, makes navigating with it extremely easy. I really like that there is a built-in ID tag on the back so if something happens to your luggage tags with straps, you still have that one to rely on. The only drawbacks of it are that the compartment that holds the ID tag is very small and is a little difficult to open, although in some respects that's probably a good thing. If you do plan to use it, be prepared to either hand write or type tiny on a tiny label to put in there. Other than that minor issue, I love everything about this case and that it comes in purple, my favorite color! Very happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BCM
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the Freeform Carry-on Spinner! It was perfect for travel to Cuba…
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Roxy D
from California
Gender:Female
Verified Purchase:Yes
Very flimsy, sent back, not worth the money. It has a zipper and I feel it would very easily come open.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 26, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Maria
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luage. And resistable, it works great for me
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Racer
from Pittsburgh
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the 30/31” suitcase because I need room to put vacation purchases. I absolutely love the color! Samsonite was my first luggage at graduation in red…sturdy and attractive.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chuck Lafferty
from Tyler, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I travel a lot for work and I must have a dependable carry on. I have only used Samsonite brand for the past ten years and will only use Samsonite.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tom M.
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice size, Built well, nice options and locking at a fair price
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joanna
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks great, feels light and sturdy. Easy to move around with
I would recommend this to a friend!
Written by a customer while visiting samsonite.com