Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(2,440 Reviews)
Rating breakdown 2,440 reviews
5 Stars
1,950
4 Stars
220
3 Stars
69
2 Stars
71
1 Star
130
87%of customers recommend this product.
(
1,559 out of
1,794)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Catwalk
from Orange County ca
Gender:Female
Verified Purchase:Yes
Blue spinner expansion zipper broke 1st time I used
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 1, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Joan
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is an excellent size when you want to pack lighter. The quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Az
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best budget bag! Durable, good value and functionality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Albert
from Houston, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A good quality product that will stand numerous travel
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Macman
from Montana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great piece of luggage we like everything about it
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Libra
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Samsonite did it again! This carry on has it all- spacious with lots of pockets on the inside, , thick but light and sturdy on the outside.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: LinMats
from Playa Vista CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Samson spinner is easy to travel with. The packing cubes fit perfectly and we’re able to pack quickly and efficiently.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Maxine
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My last Samsonite medium bag lasted 20 years of traveling to multiple countries and many cruises. While it still has quite a bit of life left, I decided to upgrade, and so glad I did! I LOVE my Freeform medium spinner!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com