Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,904 Reviews)
Rating breakdown 1,904 reviews
5 Stars
1,569
4 Stars
162
3 Stars
54
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,269 out of
1,417)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Hannah Evans
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's so lightweight and I can lift it into the overhead bin by myself (I'm 79).
Written by a customer while visiting samsonite.com
Posted by: Nan
from West Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Luggage is very study and still lightweight. I am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mjo
from Ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, simple, and able to pack alot without dofficulty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
on March 13, 2025
Posted by: jessc12
from California
The product is solid, however there are very few airlines you can actually take this bag as a carry on due to its slightly larger dimensions. I believe calling this bag a "carry on" is a misnomer. I would not have purchased it had I realized how few airlines actually accept a bag this size as a carry on. But I should have researched that myself in the first place.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Scott
from Fort Bragg NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is incredibly lightweight yet remarkably durable, making it perfect for frequent travelers. The spinner wheels glide effortlessly in any direction, navigating crowded airports with ease. The interior organization is well-designed, maximizing packing space and keeping belongings secure. I was particularly impressed with the sturdy construction and high-quality materials. This is undoubtedly the best suitcase I've ever owned and worth every penny.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Solid performing spinner
on March 12, 2025
Posted by: johnnyh
from New York
[This review was collected as part of a promotion.] Just finished my first cross-country trip with this spinner. It is durable, good looking, and the wheels so extremely smooth.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Greeneville, TN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality! Sturdy and looks good! Spinners work great!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Randy
from Detroit,MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality isn’t as great as your older hard shell rollers. Thinner plastic
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com