Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,904 Reviews)
Rating breakdown 1,904 reviews
5 Stars
1,569
4 Stars
162
3 Stars
54
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,269 out of
1,417)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Customer Rating
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great quality and lightweight!
on June 12, 2025
Posted by: ATW5220
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] My husband and I both have this carry on bag - we just did a 2 week trip around Italy and this bag held up SO well! Very impressed with the quality, and it made those cobblestone streets way easier to haul luggage around that was durable and lightweight!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great quality! Awesome warranty!
on June 12, 2025
Posted by: Outlet Mall
from Florida
[This review was collected as part of a promotion.] Haven't traveled with it yet, but will be soon and looking forward to it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: aem
from NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fits so much! Rolls easily. The dark color got scuffed the first time it was used.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: ATL Traveler
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This works great as a checked bag. I bought this because the smaller Freeform I already own was not no longer big enough for me. These are durable and last a long time!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CM
from Alabama
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great check-in bag. Very durable. No damage from airlines.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ShaVaughn
from Glen, New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Certainly an upgrade from the Amazon luggage I bought 6 years ago. The wheels glide like butter. My only critique is the middle size free-form did not comfortable nest into the large with use of the expansion.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sally
from CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Navy blue looks very sophisticated! Lightweight luggage, perfect gift for family!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com